Shipping Policy

Orders ship from our shop in Hampstead, North Carolina within 24 hours. This page explains how shipping is charged, where free shipping applies and what to expect once your order is on its way.

Free shipping on orders over $1,500

Orders of $1,500 or more ship free by UPS Ground to the lower 48 states and Washington, DC. The $1,500 is your parts total after any coupon, before sales tax and shipping. The free option is selected for you at checkout. If you need it faster, UPS 3 Day Select, 2nd Day Air and Next Day Air remain available at their regular rates.

The cart shows how much more you need to reach free shipping, so you can add the parts that finish the job in the same box.

Chassis stiffening kits ship free anywhere in the US

Level 1, Level 2 and Level 3 chassis stiffening kits ship free to all 50 states and Washington, DC, at any order size. They are shipped directly to you from our manufacturing partner, so a kit arrives separately from the rest of your order.

All other orders

Shipping is calculated at checkout from live UPS and USPS rates, based on the actual carton size and weight of your parts and your delivery address. You choose the service, from UPS Ground and USPS Ground Advantage to UPS Next Day Air. Long items such as sway bars and torsion bars ship in their own cartons, and larger kits may ship in more than one box. The rate you see at checkout is the rate you pay.

Alaska, Hawaii, US territories and APO/FPO

We ship to Alaska, Hawaii, Puerto Rico, US territories and military APO/FPO addresses at live carrier rates. The free shipping over $1,500 applies to the lower 48 states and DC only. Chassis stiffening kits still ship free to Alaska and Hawaii.

International orders

We ship worldwide by UPS and USPS, with live rates shown at checkout. Import duties, taxes and customs fees are set by the destination country and are paid by the buyer when the package arrives. If you have a question about shipping a part outside the US, call or text us first.

Tracking and delivery

You will receive tracking by email when your order ships. Delivery times are set by the carrier and begin when the package leaves our shop. Orders paid by bank transfer ship within 24 hours of the funds clearing.

Damaged or missing packages

Please check your parts as soon as they arrive. If a carton is damaged or something is missing, keep all of the packaging and call or text us at (516) 384-6438 or email p.bergman@bergmanautocraft.com. We file the claim with the carrier and make it right.

Returns

Returns are covered by our return policy.

Questions

We have built and supported Mopar suspension and steering for more than 30 years. If you are not sure which parts your car needs, or want a quote on a large order, call or text (516) 384-6438 and talk to the owner.